The system your customers never see. Only the results.
Missed calls answered. Old customers reactivated. Reviews rolling in. All on autopilot, all revolving around your business.
“You do not rise to the level of your goals. You fall to the level of your systems.”
The leak, in four numbers
You’re not short on leads. You’re losing the ones you already paid for.
Every number below is linked to the study it came from. Where the research comes from a different industry, we say so.
of calls to a trade business turn into a job. Under five techs, 24%. You already paid to make the phone ring.
more profit from keeping just 5% more of your customers — a list already sitting in your invoicing software.
of people leave a review when you ask them. When you don't ask, almost nobody does.
of appointments actually happen once text reminders go out, up from 68%. A no-show is a job you already won.
Cochrane systematic review, 6,615 participants, 2013 · This is healthcare research. We have not found trades-specific no-show data that holds up.
How it actually works
The six things running in the background
Every message, word for word. Sent from your number, in your voice — and you approve all six before a single text goes out.
Missed-call text-back
A missed call gets a text back inside a minute, and you get an alert with their number.
The fastest responder wins the job. This makes you the fastest responder even when you're under a sink.
7×Make contact within an hour and you are about seven times more likely to qualify the lead.Harvard Business Review, 1.25M leads, 2011 · Measured on online B2B and B2C leads, not trade calls.
The numbers
Do the math on your own business
We don’t ask you to trust us — we ask you to multiply. Drag in your own numbers: one saved job a week covers the whole system.
What one typical job is worth to you.
One-time — the reactivation push in week one.
Every month — this one repeats for as long as it runs.
The recurring line alone is 2.4× the $497/mo plan — bring your real numbers to the call and we’ll run them live.
Pricing
Simple plans, month to month
No long contracts. Every plan includes setup, your business number, and a real person (us) watching the system work.
Systems
- All six systems — missed-call text-back, reactivation, reviews, reminders, repeat-service, win-back
- Your own business texting number, fully registered
- Your customer list imported and cleaned
- Every message approved by you before launch
- Monthly report: calls saved, customers back, reviews in
Growth
- Everything in Systems
- Proven ad campaign kits — tested copy, creative templates, and targeting guides for your industry, ready to launch in your own ad account
- Lead-capture workflows — every ad lead gets instant follow-up, booking links, and nurture until they schedule
- New campaign kit each month, refreshed with what's working
- We set up the tracking so you see exactly what each ad produced
Full Orbit
- Everything in Growth
- Website care included — hosting, edits, updates, and monitoring for the site we build you
- Booking and contact forms wired straight into your systems
- Priority support — you text us, we answer
Website build
A fast, modern site built to feed the system — every call button and form connects to your automations. Scoped by size: a sharp one-pager starts at $1,000; multi-page sites with booking, copywriting, and custom design run up to $3,000. Site care is $149/mo on its own, or included with Full Orbit.
How it works
Running in under a week
Three steps, about an hour of your time in total.
- Day 1
1. Short call
Fifteen minutes. You tell us about the business; we show you the system live — including the missed-call demo on a real number, from your own phone.
- Days 2–5
2. We build it
Your number, your customer list, your booking calendar — wired up and tested. You approve every message before anything sends.
- Day 6 onward
3. It runs
Calls get answered, customers come back, reviews come in. You see everything; you touch nothing.
Questions
Asked and answered
Do you run our ads for us?+
No — and that's deliberate. We give you proven campaign kits (copy, creatives, targeting) and build the automation that catches every lead. You launch them from your own ad account with your own budget. You keep full control and full visibility; we never hold your ad account hostage.
Am I locked into a contract?+
No. Month to month. The system should keep paying for itself every month — if it doesn't, you shouldn't keep paying us.
Will the texts annoy my customers?+
Everything is written to sound like you, not like a robot. Messages are spaced out, sent during business hours, and every text includes a way to opt out. One reply stops the sequence instantly — nobody gets messaged into hating you.
Do I need a new phone number?+
You keep your existing number. We add a registered business texting line that works alongside it — that's the number the automations use, and calls to it can forward straight to your phone.
What do you need from me to start?+
About an hour total: your customer list (a spreadsheet export from your invoice tool is perfect), your Google review link, and a quick approval pass on the messages before launch.
What if I already have a website?+
Great — we connect the systems to it. The website build is for businesses that don't have one or have one that's hurting them. No pressure either way.
Limited spots
We take a few businesses at a time
Every system is built and monitored by hand, so we onboard a small number of businesses each month. Join the waitlist and we’ll reach out when a spot opens.
Ninth Orbit Systems is based in Beckley, West Virginia and works with local service businesses first.